Greetings to all,
At last, yes, I made it to the scheduled VRAB hearing on 6 December 2011 in Ottawa, at 2323 Riverside Drive. My personal thanks to my star witness and escort Officer, former Chief Petty Officer, 2nd Class Paddy O’Connor, who was my pillar of moral support during the 75 minutes of the hearing.
As mentioned in an earlier email, I could not have done it without the eight letters written in support of my case, and the outstanding support I have received from you all. So, as promised, here are some key points to share with anyone who may have to go through the same process.
1. Establishing a rapport with the Bureau of Pensions Advocates is the No. 1 IMPERATIVE FACTOR. In my case, I had submitted my first application to VAC in March 2002, under the old Pension Act, and in April 2007, under the New Veteran Charter. In 2009, I requested a transfer from Montreal District to Ottawa District, since I had been unable to connect with both the Bureau of Pensions Advocates in Montreal, and the Montreal District Office for VAC, and because of my documents were in either English or French, somehow, the Montreal District could not fully relate to my own case file, and as I was getting quite frustrated and disheartened from “corresponding with brick walls” in my communications with Montreal from 2002 to 2009, so I requested the transfer.
2. As in the former British Bible for Physical Training Instructors (personal thanks to Ray Shanks):
Know your stuff
Never bluff
And do as you preach
The essence of calling a spade a spade in either languages! Perhaps I had the advantage of having requested a bilingual board, since my entire career was in English, but my “military afterlife” since 1995, has been mainly in French, so it’s paramount that we can express ourselves FREELY, without the language barrier, therefore, CLEAR COMMUNICATIONS, as an open book, is also another IMPERATIVE FACTOR.
3. Originally, the hearing had been scheduled for 25 August 2011, but I had not spoken with my lawyer, Mr. Walter Mutz, yet, and it was not until Tuesday 23rd August 2011, that he reviewed the 182-page case file provided by Charlottetown, with me, over the phone (I live in Amos, in Northern Quebec, almost 550 km from Ottawa) and I wrote every comment, and page reference he made, so I could follow his reasoning, for his presentation. Writing has always helped me in making things crystal clear! If that is not your cup of tea, have someone else go with you, at the lawyer’s office, who can take notes, and help you with the very tedious process of drawing a LIVE PORTRAIT, for your lawyer, of what the conditions of service were for you, supported by other bullet-proof evidence.
4. Medical reports, and letters written by OTHERS, are the best “proof of the pudding”. I had been writing like a bat out of hell since 21 October 1999, and this year only, I sought help, from eight different people, including 6 from the former Physical Education and Recreation Branch members in the CF, since this was my own military occupation, and one letter from a DND civilian employee when I was at Director General Official Languages (Policy), and one immediate supervisor who was Director Official Languages (Policy) from 1992 to 1994. Without their written testimonies, I would have never made it to first base! Again, thank you to each of the 8 giants who have written a letter for my case:
Major Louise Maziarski, former PERO, still serving the CF
Major (Ret) Léopold Roberge, former PERO
Master Warrant Officer (Ret) Dale Dirks, former PERI
Chief Petty Officer 2nd Class (Ret) Paddy O’Connor, former PERI
Major (Ret) Roy Hillier, former PERO
Lieutenant-Commander (Ret) Joane Thibault, former PERO
Lieutenant-Colonel (Ret) François Carignan, former AIR Navigator
Madame Danielle Lemay, still serving DND Civilian employee
Since I obviously failed in DRAWING such LIVE PORTRAIT, of the conditions of service from 1973 to 1995, on my own, these wonderful other 8 giants did it for me! I’ll be indebted to you until the rest of my life, and as mentioned under separate cover, will PAY IT FORWARD to OTHERS, and this email is the first instalment!
5. My lawyer was Mr. Walter Mutz, aptly seconded by an Advocacy Officer named Cynthia Bruce-Marzenska. Both were PEARLS to my case, and establishing a rapport was very easy with another woman first, since Cynthia was like a SISTER to me for the last two years plus, and for the first time since the beginning of this ordeal, she was the FIRST WOMAN I was capable of TRUSTING! Letters of commendation are already in draft!
6. Leave no stones unturned: when discussing with your lawyer, adapt to his or her style, and if you can’t make it to first base, request another one! It’s YOUR CHANCE TO EXPRESS yourself, or “your day in court”, although more informal than a real court case, and less intimidating since the hearing is conducted in a small room, rather than a Court of Law, but nevertheless impressing, since we don’t have any prior experience at it, and if we have to make it to a VRAB hearing, it obviously means that we have not been heard adequately before!
7. The lawyer discusses WHEN he or she will ask you to speak, and the more you may or can speak, the better it is for the board members, as they can “hear it from the horse’s mouth”, with all the sincerity and vivid recollection of whatever it is that you have been through, including the tears, or the frogs in the throat, so long as you have an escort Officer willing to zap you with a taser, if need be! Humour goes a long way in making sure that you’re RELAXED, instead of UPTIGHT!
8. When introducing medical reports, specially if either psychiatric or psychological reports, the lawyer also asks you to define your rapport with all medical experts, so the Board knows how long you have been dealing with experts, and it adds credibility to all reports.
9. Don’t be shy in explaining how the military system works, specially if you happen to have two board members who did not know the first thing about either military service, 24/7, or merit boards, or the number of members in your respective branch of service, or the conditions of service of your time of service, the limitations you had to face, the pain and the suffering that your family has had to endure, the trials you have had to go through, the list is endless! BE PREPARED FOR THE UNEXPECTED, and ADAPT SPONTANEOUSLY on the spot! CALMLY and with QUIET ASSURANCE!
10. I have had the 182-page case file since Monday 22nd August 2011. It is still UNSEALED! I explained to the lawyer that it was TOO PAINFUL for me to read this again, and his comment was: “I understand”. I could have kissed him, since I only found out on Tuesday 6 December 2011, that Mr. Mutz also has a physical disability, so I am sure that he is all too familiar with prejudice, and having to work harder than others to overcome such disability. By Tuesday morning, I finally told him that he had my BLIND FAITH, as he had earned it, twice over! Moreover, I also was told that my case was also his last swan’s song, as he will be retiring on 30 December this year, and I know how important a swan’s song is, since I have had many during my military career!
11. At the end of the hearing, the board will ask you if you have anything else to add, or “famous last words”: BE SPONTANEOUS, and don’t be shy, it’s still YOUR DAY, until you say it’s done!
12. Dress: the men were all wearing suits and ties, and as a woman, I was wearing suitable equivalent, comfortable clothes, nothing flashy, other than my eyes who could not hold back all tears… but that’s also OK, whether you’re a woman or a man! Crying is a sign of STRENGTH and POWER, and it does convey SINCERITY, so don’t be ashamed of crying, be PROUD and THANKFUL if you can still cry!
13. SHARE this information with as many as you can, and if you have any questions, shoot, and I will gladly answer questions, if I can, or might be able to direct them to the right door, otherwise. I will not get the “new decision” until 6 to 8 weeks from now. So, don’t hold your breath, and have a very Merry Christmas or Happy Hannukah, and a wonderful New Year in 2012.
As I had been at the Ottawa CANEX the day before the hearing, I was able to purchase the pin in Support of our Troops, and was wearing it at the hearing, as if I had taken each and everyone of you with me, at the hearing, and all others who have already fallen. It was quite CROWDED in the small room! LOL
Thanks again, to all, you are all MY HEROES! I would have never been able to go through the hearing, without all of your thoughts and support: it means THE WORLD to me!
TOGETHER WE ROCK!
Divided we suck…
EVEREST EN S’UNISSANT!
Argile en se nuisant…
Michelle Lesieur, Veteran